Acceptable Use Policy
This policy forms part of the Terms of Service. It applies to everyone: customers, vendors, vendor staff and API clients.
Financial conduct
- Do not use the service to launder money, to move the proceeds of crime, or to finance terrorism.
- Do not fund a wallet with a payment instrument you are not authorised to use.
- Do not declare a deposit you have not made, or a different amount from the one you sent.
- Vendors: do not approve a deposit you cannot see on your own bank statement.
- Do not structure transactions to avoid limits or verification.
- Do not open multiple accounts to evade a suspension or a limit.
Telecoms and billers
- Do not resell in breach of a network operator's own terms.
- Do not misrepresent yourself as an agent of a network operator, a biller, or of us.
- Do not use the service for bulk unsolicited messaging, SIM-box operation or call termination fraud.
- Do not top up a line you know to be used for fraud.
Technical conduct
- Do not attempt to access another vendor's or another customer's data.
- Do not probe, scan or test the security of the platform without our written permission. Responsible disclosure is welcome — see below.
- Do not exceed published API rate limits, or evade them by rotating keys or addresses.
- Do not reverse engineer, decompile or tamper with our applications, or distribute modified builds.
- Do not automate the customer app. Use the API.
- Do not deliberately place duplicate orders to exploit a timing or reconciliation window.
Content and conduct
- Do not use a business name, logo or storefront that impersonates another business or implies an endorsement you do not have.
- Do not advertise prices you do not honour.
- Do not abuse, threaten or harass support staff or other users.
Enforcement
Depending on the severity we may warn you, limit your account, hold a balance pending investigation, suspend access, close the account, or report the matter to the police or a regulator. Where we hold funds we will tell you why, unless the law prevents us.
Suspected abuse: pundittechnology@gmail.com.
Responsible disclosure
If you believe you have found a security vulnerability, email pundittechnology@gmail.com with enough detail to reproduce it. Please give us a reasonable period to fix it before disclosing it publicly, and do not access, modify or exfiltrate data that is not yours while investigating. We will not pursue a researcher who acts in good faith within these bounds.